When professionals need to refer a participant, they turn to providers they know and trust. If that’s not you, it’s someone else.
The most successful NDIS providers aren’t chasing leads. They’re building relationships that bring a steady flow of referrals, and with the right outreach strategy, so can you.
While ads are great for building awareness, direct outreach goes a step further as it builds trust and real relationships. You’re putting your business directly in front of the professionals who participants rely on to find the right services.
Support Coordinators, Plan Managers, GPs and community workers are constantly on the lookout for reliable providers they can refer to. With the right approach, you can be the provider they turn to first, time and time again.
And the best part? These professionals aren’t just browsing, they’re actively searching for support options to meet urgent, real-world needs.
Direct outreach is a strategic marketing campaign that targets the people most likely to refer participants; Support Coordinators, Plan Managers, LACs, GPs, and others.
We use three main channels to reach them:
Email campaigns that land in inboxes with personalised, relevant messaging
SMS outreach that’s short, direct, and easy to read on the go
Postal packs that make a memorable impression with branded materials
You don’t have to chase contact lists, write awkward intros, or worry about what to send because we manage everything for you.
Direct outreach is one of the most powerful strategies for long-term, sustainable growth—because it connects you directly with the people who influence participant decisions every day.
Whether you’re providing Supported Independent Living (SIL), Support Coordination, Therapy, or any other NDIS support, direct outreach can help you:
We combine all three methods (post, email and SMS) to create a multi-touch campaign that helps you stand out. Here’s how we do it:
We mail out professionally designed flyers and cover letters that introduce your business and outline your key services.
Unlike mass-produced junk mail, our printed packs are targeted, well-designed, and clearly branded, making it more likely to be opened, read, and remembered.
We craft and send targeted email campaigns to our network of Support Coordinators, Plan Managers, and other professionals across the NDIS space.
These emails introduce your business, outline your services, and explain how you can support participants, clearly and persuasively. It’s a direct way to stay on their radar and encourage real engagement.
SMS marketing is perfect for cutting through the noise. We send carefully worded, concise messages to contacts in your area, designed to spark curiosity and encourage them to learn more about your services.
It’s quick, affordable, and ideal for professionals who are often on the move.
