We help NDIS providers grow by getting them in front of the right people in the right places with our NDIS marketing strategies. Don’t waste one more day. Become our next success story!
Our NDIS marketing services go beyond the screen — combining digital campaigns with real-world opportunities to help you connect directly with participants, support coordinators, and the wider community.
Get in front of participants looking for your services
We help to connect you with participants in your area
Our team help you build brand awareness and credibility
We’ve worked with enough NDIS providers to know the space is crowded — and that makes standing out even more difficult. The most important part of marketing your business is discovering what makes your business unique. What is it that you offer participants? What makes your services different? We start by deep diving into the why, and then when we have a clear message in mind, we can create compelling advertisements built around your strengths to deliver high converting campaigns.
When someone types “NDIS support near me”, or any other search phrase relevant to your business into Google, you want to be right at the top of the search results. We run targeted search ads that help you show up at the top, not buried beneath the competition. It’s a simple way to get noticed by the people who are actively looking for your services.
We run targeted campaigns, using interesting video and static ads that inform, educate, and build trust within your community. We can generate leads by showing your business and your ads to thousands of people nearby, and help you turn absolute strangers into loyal clients.
You can’t just wait around for referral partners to find you. We’ll proactively introduce your business to the right contacts to help you build a strong referral network. Using a powerful 3-pronged approach, we reach out to Support Coordinators, Plan Managers, and complementary providers who refer participants or collaborate to fill service gaps.
Radio can be a powerful way to build local awareness, especially in regional or tight-knit communities. We help you create clear, genuine ads that reflect who you are and what you offer, then get them on the air where your future participants, families, and referral networks are already listening.
We’ve spoken with thousands providers who have been sold the dream about how easy it is to find participants. But like any business, it takes investment, determination, and specifically in the NDIS, a genuine passion for what you do.
Let’s be real. The NDIS isn’t a get-rich-quick scheme. And providers don’t become millionaires overnight. If it were that easy, everyone would start an NDIS business, right?
What we can promise is that you’ll have our experience, insight, and creativity on your side — giving you the best possible chance of success.
We’re Australia’s longest lasting NDIS marketing company — not a general agency that’s tacked it on to ride the NDIS wave.
Our founder spent years in the NDIS as a Registered Nurse, providers choose us because of our unique insights and experience that other marketers just don’t have. We know what participants actually need!
We’ve seen plenty of agencies come and go, claiming to be NDIS experts. But the reason we’re still here? We’re genuine. We don’t take your money and disappear — we work with you long-term to help you actually grow. (Don’t take our word for it — scroll down and hear from Maddi, one of our clients.)
“My experience with Steve from Participant Connect over the last year has been nothing short of fantastic. He is one of the only genuine people in the field and goes above and beyond to help. I could not recommend him or his company more!”
Maddi, Ethical Healthcare Group, Google Review
With years of hands-on experience marketing for NDIS providers, we know what works — and what doesn’t. We tailor every campaign to your strengths, using proven strategies to help you cut through the noise and connect with the participants who need your support.
We’re not outsiders guessing what works — we’ve been part of the sector. With a background in nursing and hands-on NDIS experience, we understand the challenges providers face and how to communicate in a way that resonates. That insight shapes everything we do — from your messaging to your targeting — so your marketing actually reaches the right people.
Once we’ve got everything we need from you, we get to work — usually within a week. You won’t be left in the dark or wondering what’s next. We keep you updated at every stage, with straightforward communication and no marketing waffle.
With experience across Google, social media, print, email, radio, and in-person networking, we know how to get you seen. Whether you’re building awareness or ready to scale, we make sure your marketing covers all the right channels.
If you’re not quite ready to dive into agency NDIS marketing yet, we also have 2 ways you can do it yourself.
Our do-it-yourself eBook is jam-packed with the top 10 best strategies that are tried and tested, proven to connect you with NDIS participants who are looking for you!
This step-by-step course is for providers who want to grow and empower themselves with the know-how to find participants for themselves.
No matter what you choose to do (to hire us, or give it a go yourself), you need to be marketing your NDIS business. If you aren’t proactive about this, you may as well close up shop today.
The NDIS is flooded with thousands of providers. If you are just listed on a few directories, have a website or go to the occasional expo, it’s not enough. You need to be actively deploying multiple strategies to connect with people across multiple platforms.
Have a think about the last time you purchased an item or hired a service – how many times did you have to see information about that product/service before you took action? Chances are, it was many, many, many times across many different platforms. It’s the same for NDIS marketing.
The chances of someone taking action after one interaction with you is the same likelihood as winning the lottery from a single ticket – possible, but not something you’d bet your business on. So stop wasting time, stop betting your success on so called “marketing gurus” who have zero idea about the NDIS, and take control of your business.
